My VSO adventures

Tag Archives: VSO

Neonatal Unit Critical Care Room

Neonatal Unit Critical Care Room

Kangaroo Mother Care room

Kangaroo Mother Care room

Nurse's station (with viewing windows through to the critical care and KMC room)

Nurse’s station (with viewing windows through to the critical care and KMC room)

The first patients admitted to the neonatal unit

The first patients admitted to the neonatal unit

The first Kangaroo Mother Care admission - with a normal temperature now they are having KMC!

The first Kangaroo Mother Care admission – with a normal temperature now they are having KMC!

Ward round on the neonatal unit with one of the paediatric masters and one of the new neonatal nurses.

Ward round on the neonatal unit with one of the paediatric masters and one of the new neonatal nurses.

The new bathroom block for mother's.

The new bathroom block for mother’s.

My leaving coffee ceremony on the ward with paediatric and gynaecology ward staff.

My leaving coffee ceremony on the ward with paediatric and gynaecology ward staff.

Official inauguration of the neonatal unit the day before I left Axum.

Official inauguration of the neonatal unit the day before I left Axum.

Guests and hospital staff at the inauguration ceremony (if you look closely I'm wearing Ethiopian traditional dress!)

Guests and hospital staff at the inauguration ceremony (if you look closely I’m wearing Ethiopian traditional dress!)


Finally it is complete only 4 days before I leave Axum! The process to creating the neonatal unit as been a long one with many challenges along the way. This is how I did it for those that are interested:

Step 1: Find out that a neonatal unit is what the main objective of your placement is. It took me a little bit of time to do this as it wasn’t specifically mentioned in my initial placement objectives and when ever I asked people at the hospital I was told to ‘tell us what you think’. After I had come up with an action plan for improvements following feedback from the hospital and VSO it was apparent there was one priority – creating a neonatal intensive care unit!

Step 2: Write a proposal for funding. Initially I didn’t know that funding was available. (I found out about four months into my placement that I could get a VSO small grant.) Once you find out you write the proposal using an example provided and data gathered about neonatal admissions and mortality by painstakingly going through the ward admissions book to get figures. Ask the medical director for help with the costing’s for items (you find out later not always entirely accurate!)

Step 3: Experience sharing visit. You are told that you can’t submit the proposal as an experience sharing visit to a neonatal unit already established by previous VSO volunteers has been arranged and you need to go on that first. (See blog: Travelling and exploring – Part 2)

Step 4: Submit the proposal and receive feedback. The feedback doesn’t seem to take into account that hospitals in Ethiopia are similar and also that neonatal units all need to be to the same standard and contain the same equipment. Lots of e-mails and conversations partly resolve this issue.

Step 5: Get told that you have been granted the funding. The money doesn’t actually appear in your bank account until a few weeks later. A week after you have used your own money to run the 1st staff training course (see blog What do you do with free weekends?). The money comes in installments and you have to prove how you spent each section of the money before you get the next instalment.

Step 6: Start refurbishment works. Following instructions for painting and putting lino flooring in the rooms designated for the neonatal unit spend frantic weekend cleaning the rooms before the painting is done (see blog With a lot of help from my friends). Feel like everything may happen quite quickly (you’re wrong!).

Step 7: Start construction works. Medical director decides that you can change the bathroom into a nurse’s station and that a new bathroom can be built (using funds from the VSO grant which requires much discussion to get approval). Since you are creating a nurse’s station can now have viewing windows into neonatal rooms. Lots of mess created by making windows undoing all of the work that was done in cleaning and initial refurbishment! Construction of bathroom outside and work needed in neonatal unit itself takes a long, long time. Progress is made and then stops and then continues in an ongoing cycle. Repeated discussions with the hospital CEO take place about progress with multiple warnings given to the contractors.

Step 8: Get equipment. This requires a couple of afternoons with the head paediatric nurse and the pharmacy stores manager poking around in the three different storerooms at the hospital. Lots of good and unexpected things found which will be useful. The remainder of the equipment requires a trip to Addis with the pharmacy stores manager to purchase. Although some things are not available in the country you manage to get most of the vital equipment. (See blog The ongoing building work.)

Step 9: Re-start refurbishment works. Once you finally have the neonatal unit building works completed (work is still ongoing on the bathroom block) start refurbishment work again. Spend a day and a half cleaning – including scrapping years of encrusted dirt off tiles in the old bathroom/new nurse’s station. Keep asking for other refurbishment works to be done. Explain can’t run neonatal unit until the works are completed.

Step 10: Organise staffing. Get the hospital to assign four nurses for the neonatal unit (1 for each shift looking after 10 babies). Try to ensure that you get good nurses who will be willing to learn and deliver good nursing care. Arrange for extra training in currently operating local (8 hours away) neonatal unit. Once they arrive on paediatric ward try to get head paediatric nurse to understand that they need to be scheduled on separate shifts – it doesn’t work if they are all on the same shift. They should not be covering the paediatric ward only the neonatal unit as the whole point is the babies need specialist nursing care with extra observation and monitoring.

Step 11: Give multiple warnings that you are leaving so project needs to be completed. First warning given with a month to go following which multiple warnings are given on a weekly basis. After returning from annual leave with only 10 days until you finish have a frank discussion with CEO expressing concerns that the unit won’t be finished before you go. Then spend three days following people around and repeatedly going back to harass people to get the odd jobs done so the unit is in a state where you can do final cleaning and move equipment into place.

Step 12: Buy floor for the neonatal unit. This actually takes the best part of the week even though it seems like a simple task. You go to the shop and see a good lino covering (thicker than the previous so less likely to tear hopefully). Then get told it will be brought later that day. Continue to go back to the administration/finance department to ask when it is coming. The following day get told that the price is above the market value (but also told it was the cheapest price and can’t get to the bottom of how the market value was reached). Get approval from the CEO for the extra cost. In the afternoon finally get collected and taken off across a muddy square to a different shop from the previous day. The lino is not the same and much thinner lino, which now is cheaper than the price you were told this morning. Go back to the hospital and speak to the CEO explaining the difference in quality and why the thicker flooring is better. Get the ok to buy the better material but told it will take another two days to go through the procurement progress again. Finally loose your temper. Get told they will speed the process if possible. Go on another trip with procurement people in tow to visit all three shops that sell the flooring you want. Get the costs for the correct type of flooring. (Out of interest the same price that you were told that morning). Back to the hospital as it’s the end of the day. Overnight awaiting the decision of the meeting to decide which of the quotes will be accepted. Ask in the morning when will get decision. Told would be two hours. Found by administrator to ask about the sample and if the floor brought could be different. Decided to go along to make sure the right floor brought. Taken back again to the same shop as yesterday and asked about buying the same poorer quality you were shown yesterday! Get pretty angry at this point. Convince them to go to the next cheapest quote shop. Find the flooring needed. Argument from hospital staff about the price with shopkeeper. Discover they’re arguing over 125 birr (£3.70). Offer to pay this to solve the issue but told no, just wait. Eventually the hospital gets the price they want and the floor is brought. In the afternoon fit the floor with the help of the nursing staff. Finally the worker who was meant to fit the floor turns up as you finish in time to glue the floor down. After three days the floor is complete!

Step 13: Final cleaning and organisation. Following the floor being laid co-opt nursing students, nursing staff and ward cleaner to do a final clean of walls and floor of unit (while the floor is still being glued down). Start to then move in equipment, which has been stored in various places around the ward. Make sure that equipment is cleaned before it is moved into nice clean neonatal unit first. Stick up posters of guidelines on the walls and try to remember what other equipment you may have that has been hidden so well you haven’t found it yet. 

Step 14: Find leak into the critical care room. When you go in part way through the organisation of equipment find that there is another leak this time in the roof of the room which will house critical babies. (There had previously been a leak in the roof of the nurse’s station which required fixing.) Since this was found on Saturday have to wait over the weekend and public holiday for Eid before you can inform the hospital management and get it fixed. Surprisingly it’s fixed within two hours of you telling people about it.

Step 15: Open the neonatal unit for business! It’s taken over 10 months to get to this stage and so pleased that it has happened before I leave Ethiopia. This morning we moved babies and mothers into the neonatal unit. Hopefully with good nursing care, from enthusiastic nurses, the outcomes for babies at Axum St Mary hospital will improve. The next blog will contain photos of the functioning neonatal unit. Thank you to everyone that I know who has helped to make this happen through supporting me over the last year as well as donations of money and equipment.

With half an eye on coming home to the UK in a little over a month my attention last weekend was split between two events.
Here in Ethiopia all of the VSO Axum volunteers took a trip to Adigrat to visit Helen and Ashley, two of the VSO volunteers there. We got the opportunity to see the paediatric ward there, which is an old army barracks. There is a lot of space compared to Axum hospital and they’re also creating a neonatal unit. I am definitely jealous of the space that they have – all of our unit could fit into one of the rooms they have! The building work is completed for them (ours is still ongoing!) and they had done final cleaning that day. As in Axum there are still some outstanding issues that need to be sorted with the building before equipment can be moved in and the unit start to function. After looking around there was a coffee ceremony for Ashley as she is completing her placement and heading back to the UK. Lots of speeches were given, including a very complimentary one from the hospital CEO, and a beautiful cultural dress was given to her as a present. After the visit to the hospital we had a relaxed weekend with a farewell meal for Ashley combined with an early birthday meal for Helen on Saturday at the local cultural restaurant. We got the Sunday lunchtime minibus back to Axum with lots of twists and turns, unscheduled stops and passengers vomiting it was an enjoyable journey as always!

Leaving meal for Ashley & birthday meal for Helen at the cultural restaurant

Leaving meal for Ashley & birthday meal for Helen at the cultural restaurant

Back in the UK though I was missing out on all the fun of the Tour de France in Yorkshire. The Tour passed by the bottom of my parent’s street on the Sunday so there was a family party weekend at their house The ‘Hello Hello’ theme, yellow bikes and bunting created a party atmosphere. I got lots of updates and photos of all the action that included late night antics after a gig in Holmfirth I understand 🙂 I really missed being part of the fun there as well as seeing everyone after being here in Ethiopia for a year.
'Hello Hello' theme for the Tour de France weekend in Yorkshire

‘Hello Hello’ theme for the Tour de France weekend in Yorkshire

I’m looking forward to heading back to the UK to take part in all the celebrations and fun that happen with family and friends back home. At the same time I will miss all my friends in Ethiopia and the fun and celebrations we have had here.

It seems like it’s been a while since I last updated people on what’s been happening here in Ethiopia. It’s probably because nothing big or exciting has happened but I’ve certainly been busy.

With my flights home now booked it feels like there is a lot still to get done here. Work is progressing on the neonatal unit at the hospital. The building work is ongoing – changing a bathroom into a nurse’s station, putting in viewing windows between the nurse’s station and the two rooms the babies will be in, and also building another bathroom block. There seems to have been very slow progress and what I was told would take 2-3 weeks to complete now seems to have been about 5-6 weeks. It’s the same everywhere I guess – building work always takes longer than the contractor originally says! At least it has given me chance to get the guidelines for the neonatal unit all checked and completed so they will be ready for the opening.

While waiting for the building to be completed the four nursing staff who will run the neonatal unit have been selected by the hospital CEO and Matron. We are sending them to Ayder Referral Hospital in Mekelle for two weeks of training on the neonatal unit there. With two just completing their training the other two are going this weekend. Romil, my fellow volunteer here (a paediatric nurse), has plans for further training on their return to Axum and after the neonatal unit is open.

I also had another trip to Addis a couple of weeks ago for a health forum with all of the VSO health volunteers in Ethiopia. It was great to put faces to names and also find out that we all have faced similar frustrations no matter where we are in the country. Reassuring to know that it’s not just you having a problem! There were lots of positive suggests arising from the discussions which was good to see.

The opportunity of a trip to Addis was also used to buy some equipment for the neonatal unit. After the fantastic stores manager at Axum Hospital, who also took the trip to Addis, had collected quotes from three companies we met the following morning to decide on the cheapest. Following this we headed to the office of the winner where we sat waiting for a while for the manager to appear to allow us to view the equipment requested. After some discussions it was decided that we were better coming back in the afternoon. Since the trip to and from where I was staying involved two line (minibus) taxis across Addis it made for a long day sitting in traffic. In the afternoon though we were able to view some of the equipment and place an order, which will hopefully be delivered next week. (The break did also give me a chance for a cupcake at a western style cupcake café – a regular Addis treat when I’m there 😉 )

This weekend I’m doing what I think will be my final neonatal training course for hospital staff. Another 23 will be trained in newborn care and resuscitation meaning that 83 of around 100 hospital clinical staff in the hospital will now have been trained. Hopefully the neonatal unit building work will be completed soon and we can do final finishing touches and give it a through clean before opening it within the next month.

I’m also keen to fit in some final travelling before I head back to the UK. Still on the list to see are Gondar (one of the ancient capitals of Ethiopia), Bahir Dar (on the edge of Lake Tana), and the Simien mountains. Fingers crossed I can fit everything in in 5 weeks 🙂

Continuing my adventures a couple of weeks ago I went to Addis Ababa, the capital city. The reason for going was a volunteer committee meeting with other volunteers and VSO staff. This also gave me a chance to meet some of the new volunteers who have arrived in the country recently. One of these is an anaesthetist who has come up to Axum to work at the hospital and share our massive house with us. It’s great to have more company and she is a lovely addition to the Axum family. After finishing that meeting I then met up with the only other VSO paediatrician left in the country, Helen, who is based in Adigrat. Together with VSO staff the following day we went to a NGO gathering where VSO Ethiopia was awarded a best practice award for the neonatal unit project that it is rolling out across the country. The results in some of the neonatal units already set up are impressive with up to a 50% reduction in neonatal mortality. Helen and I were on the VSO stand and about 5 minutes before the deputy prime minister reached us on his tour of the stands of the award winners we were asked what we planned to say to him about the project when he came to our stand! Some quick thinking and we managed to come up with a 2 minute speech about the neonatal unit project highlighting it’s importance, although under 5 mortality has decreased significantly here neonatal mortality has not done the same, and success. Following this we all headed into the lecture theatre and listened to lots of speeches and saw the prize giving before heading off to lunch.

After completing the business part of the trip we got to do some sightseeing. Over the next couple of days as well, as spending time catching up with other volunteers in Addis, we managed to go to the National museum and see Lucy, the skeleton of a human ancestor  who lived 3.2 million years ago found in Ethiopia. It was a great exhibition including fossils showing the timeline of the development from early human to homo sapiens. The museum also included artefacts from Axum and Yeha which following the tours I’d done with my parents were fascinating to see and be able to put in context. We also went to the Ethnological museum which is in the old royal palace on the campus of Addis University. This gives information about the different tribes and customs in different parts of Ethiopia.

On the Sunday we flew down to Arba Minch in the south of the country. We were joined by the other VSO volunteers at Axum and Adigrat hospital, Romil and Ashley. There were also representatives from our respective hospitals, the Regional Health Bureau and VSO. The purpose of the visit was to see a neonatal unit set up at the hospital there by former VSO volunteers. It was good to see what it is possible to accomplish. There was locally made equipment, that we hope to replicate, and good infection control practices with a dedicated nursing team. Discussing what we had seen with the CEO and one of the Masters in paediatrics from Axum afterwards it was good to know that we all want the same improvements for Axum in the developing of a neonatal unit. It still seems like there is a long way to go but hopefully slowly with everyone working towards the same goal we may get there.

Arba Minch, which means 40 springs, is a surrounded by beautiful green countryside as well as two lakes, the 2nd and 3rd largest in Ethiopia, which are separated by a small mountain range called the Bridge of God. Despite it raining for almost 24 hours the weather cleared the following day which enabled us to do some sightseeing. Helen, Ashley, Romil and I headed off with a guide, driver, boat captain and scout (with gun). After abandoning the driver when the track became too muddy we walked down to the shore of the smaller of the two lakes to set off on a boat trip. As we crossed the lake we were lucky to see two hippos on the shore.


After watching for a while and getting very close they both headed off, one into the forest on the edge of the lake and the other into the water. Then it was onto a crocodile ‘market’ which is an area of lake shore where crocodiles congregate to sun themselves. We were warned about keeping quiet to avoid their attention.


Apparently a number of fishermen are killed each year by them – at least we were in metal boat unlike the fishermen who use boats which are logs tied together to place their nets in the middle of the lake.


After crossing to the other side we got off and walked up to a savannah area. Just as I was despairing of seeing them a family of zebra was sighted walking towards us.


Following this very successful trip we headed back for a rest in the afternoon before going out to Paradise Lodge, a very nice hotel, to enjoy a drink in the evening looking out over a fantastic view as the sunset.


The following day we flew back up to Addis and after a brief stopover I’m now back in Axum and back at work on the ward as well as developing the plans for the neonatal unit. I’ve not planned any further trips currently but will definitely be exploring this beautiful country more over the next few months.

The fear that I could feel isolated or alone in Axum has been vanquished. I still miss family and friends at home but since I’ve arrived in Axum the local people have been friendly and welcoming. I’m getting to know people at the hospital and people from outside of work. Tuesday this week also saw the arrival of the VSO paediatric nurse volunteer from the Philippines. I’m no longer alone in my massive house!

There are also a number of expats living in Axum. These include two peace corp volunteers and a couple who work at the university (he is an archeology professor and she is a midwifery lecturer) who are living here with two of their children. I’ve met up with people a number of times and had quite a few meals out too. One of the best places to meet is Anste Yohannes restaurant that is run by a lovely couple (he is American and she is Ethiopian). You’re welcomed as part of the family every time you visit.

There have been a number of visitors to Axum as well. Just about to leave is a retired paediatrician from the UK who has been in Axum for three weeks teaching at the medical school. He has also been doing rounds at the hospital and provided an invaluable source of advice and support in my first few weeks here. When he first arrived I also met his friend who was here for a few days. He is an experienced adult consultant who has been involved in medicine in Ethiopia since the 1970’s. A group of American’s has also visited the hospital for a few days. They included an orthopaediac surgeon, a neonatal nurse and a construction worker whose wife is a paediatric nurse. They have an ongoing link with the hospital and brought out surgical equipment and some textbooks.

Other visitors are expected throughout the year. A group of medical students from Barts will be coming out in December. They have a link with the medical students at the university. There is also a health charity in based in Kent consisting of midwives, neonatal nurses and a neonatologist some of whom will be visiting Axum in April. They have ongoing links with Mekelle and Axum providing teaching and training at both hospitals.

There are also, of course, other volunteers who will be visiting during the year. Helen and Ashley, based in Adigrat, have already visited and will be visiting again this coming weekend. More visits between Adigrat and Axum are planned. Other VSO volunteers I arrived in country with in September are also hoping to visit I believe. My parents are also coming out for a visit in January and taking the opportunity to travel around Ethiopia. I’ve also become the health representative on the volunteer committee in Ethiopia so I will get some trips to Addis for meetings during the year and a chance to see other volunteers. All in all I don’t think that I’ll have time to be too lonely.

Well I arrived in Addis Abba on Sunday very tired after a long flight. Trying to identify all of the other VSO volunteers in the mix of all the passengers was interesting. It was good to meet up with volunteers who I met on the last training weekend I went. This week has been in country orientation at the VSO office in Addis with the entire September intake of volunteers (a mix of British, Canadian and Brazilian). Everyone is lovely and the VSO staff and existing volunteers have been friendly and helpful where possible. Language training has been hard – Amharic is a difficult language which lots of different meanings and also a different alphabet! I do know how to say thank you, hello, ok, how much and some numbers 🙂 This has all come in handy when we were sent off on a scavenger hunt round the city and also shopping in the market for household equipment to take when I head up to Axum. I’ve now seen pictures of the flat where I’m going to live in Axum. It looks great and even has a balcony! Of course no one can tell me when I will be flying up there or if the furniture will have been delivered before I arrive. Luckily the water came back on after two days without it in time for Thursday evening when we were told to ‘dress to impress’ and went off to the British embassy for an evening reception with the ambassador. It was a great evening getting to know existing volunteers and the other new volunteers. Also meeting the ambassador and other people involved in development in Ethiopia. It was especially useful to meet a lady from DFID who is working in the health sector in Ethiopia. Inspiring to hear people talking about the important work volunteers can do. Looking forward to getting up to Axum even more. Special mention should also go to the gin & tonic, beautiful glass of red wine and roast beef & yorkshire pudding canapés! No ferrero rocher though. One of the most exciting piece of news this week is that Ethiopia has met it’s millennium development goal in reducing the under 5 year old mortality!!! There is still more work to be done everyone says but such an amazing achievement to celebrate.